RateGain Wins Best AI Solution Award for UNO VIVA

RateGain Travel Technologies has won the Best AI Solution Showcase award at the CII National Artificial Intelligence Awards 2025. The AI voice agent, UNO VIVA, is the first CRS-integrated AI voice agent for hotel revenue teams. It reduces revenue leakage from voice calls, enhances booking conversions, and supports end-to-end reservations in 30+ languages. The platform offers adaptive intelligence, real-time responses, and rich analytics to boost hotel revenue and deliver seamless guest experiences In a rapidly evolving digital landscape, where artificial intelligence (AI) is transforming the way industries operate, RateGain has made a significant mark by winning.

The Best AI Solution Award for its flagship innovation, UNO VIVA. This recognition is not just a testament to RateGain’s technological excellence but also its commitment to reshaping the future of travel and hospitality. For those who follow RateGain’s journey, this achievement reflects the brand’s consistent dedication to blending AI-driven insights with the complex needs of global tourism. Readers interested in understanding RateGain’s portfolio of solutions can explore its where UNO VIVA is positioned as a cornerstone of its innovation strategy UNO VIVA is more than just a digital product it is a transformative platform that applies AI and machine learning algorithms to.

Solve real-world challenges in hospitality and tourism. Hotels, airlines, and online travel agencies often face difficulties in managing fragmented data, customer engagement, and dynamic market conditions. UNO VIVA bridges these gaps by delivering personalized travel experiences, automating operational workflows, and ensuring real-time data insights that lead to smarter decisions. Within the RateGain ecosystem, UNO VIVA works hand in hand with solutions and Revenue Optimization tools, creating a seamless network of travel technology that supports end-to-end digital transformation.

Why Winning the Award Matters in 2025

The Best AI Solution Award comes at a time when AI is being adopted at scale across industries. In the travel and hospitality sector, recognition like this highlights a company’s credibility and influence in shaping future trends. UNO VIVA’s recognition places RateGain in the league of global leaders pushing AI innovation forward. This acknowledgment also validates the company’s strategy of investing heavily in AI-driven automation, customer personalization, and revenue maximization. To put this into context, research bodies like have consistently underlined the pivotal role AI will play in tourism, proving that RateGain is perfectly aligned with industry expectations.

One of UNO VIVA’s standout features is its ability to enhance customer engagement. In an industry where travellers expect instant solutions, personalized offers, and smooth booking experiences, UNO VIVA delivers a differentiated value. By processing large volumes of traveller data, it identifies behaviour patterns, anticipates needs, and suggests tailored packages. For instance, a traveller searching for a beach holiday will receive personalized offers based not only on destination trends but also on past preferences and spending behaviour. This personalization ensures higher conversion rates and loyalty. RateGain customers already using (Technology) benefit.

Revenue Growth Through Smart Pricing Models

From the synergy between distribution and personalization, making UNO VIVA a powerful extension of their digital toolkit. For broader perspectives provides valuable insights into how personalization is becoming an industry standard The travel industry thrives on its ability to adapt pricing dynamically based on demand and market conditions. UNO VIVA introduces advanced revenue management techniques that take into account real-time supply-demand patterns, competitor pricing, and traveller sentiment. By integrating AI into pricing strategies, it allows businesses to maximize profitability without alienating customers. This means airlines can adjust ticket prices during.

Peak seasons, and hotels can optimize room rates during special events with accuracy that manual methods simply cannot achieve. Within RateGain’s portfolio align seamlessly with UNO VIVA to deliver a comprehensive approach to financial performance Another crucial aspect of UNO VIVA is its focus on automation. Travel companies often struggle with repetitive backend tasks such as report generation, data cleaning, and campaign execution. UNO VIVA automates these functions, enabling global businesses to scale operations without significantly increasing costs. The reduction of manual errors, faster campaign rollouts, and real-time analytics empower companies to make decisions.

With agility. Automation not only saves time but also enhances overall customer satisfaction by ensuring timely responses. A deeper analysis of how automation is transforming travel can be found in In today’s world, travellers are increasingly concerned about sustainability, and businesses are under pressure to adopt eco-friendly practices. UNO VIVA contributes to this by helping companies forecast demand accurately, thereby reducing wastage of resources. By predicting booking trends and travel flows, it enables better energy and staff allocation, minimizing unnecessary consumption. This sustainable approach resonates with the wider movement in tourism, highlighted by.

Industry Recognition and Global Impact

For RateGain, sustainability is not just about environmental impact but also about creating efficient, resilient business models that benefit both customers and the planet. Winning the Best AI Solution Award is not only an achievement for RateGain but also a nod to the wider hospitality technology ecosystem. Awards like these showcase the industry’s recognition of companies that go beyond standard solutions to create real value. RateGain’s influence stretches across continents, helping global travel providers adapt to an era where digital-first experiences are essential. From Asia to North America, travel brands relying on RateGain solutions are seeing measurable.

Improvements in guest satisfaction, revenue, and efficiency As AI adoption accelerates, the future holds even greater possibilities. RateGain envisions UNO VIVA as a platform that will continue to evolve with predictive analytics, natural language processing, and voice-based interactions. These advancements will not only make travel bookings more intuitive but also elevate the entire guest journey from planning to post-travel engagement. Companies looking to stay competitive will increasingly need solutions like UNO VIVA to keep pace with changing consumer expectations and market realities.

The recognition of UNO VIVA as the Best AI Solution of 2025 is more than just an award it is a signal of where the travel and hospitality industry is heading. By combining personalization, automation, revenue optimization, and sustainability, RateGain has built a platform that doesn’t just serve current needs but also prepares businesses for future challenges. For global travel brands, UNO VIVA is not just a tool but a strategic partner in digital transformation. To explore more about RateGain’s innovation journey.