Newgen Software has been recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT), reflecting its execution capabilities and strategic vision. The report evaluated 20 global vendors to aid enterprises (Digital) in choosing automation platforms. Runcic Goswami, CMO of Newgen Software, emphasized the importance of this recognition in affirming their commitment to providing a unified automation platform that enhances enterprise process orchestration and innovation. Newgen’s flagship AI-enabled platform, Hegemone, supports document-centric workflows and is suitable for regulated sectors like banking and healthcare.
Unifying content and case management on a single platform (Newgensoft) while advancing AI capabilities to automate document-intensive processes at scale In a defining moment for the digital transformation ecosystem, Gartner has recognised Newgen Software as a Niche Player in its latest Magic Quadrant report, solidifying the company’s growing influence in the global automation and enterprise technology landscape. This breakthrough recognition highlights Newgen’s commitment to innovation, intelligent process automation, and its ability to deliver scalable, adaptable solutions to enterprises navigating complex digital transformations.
Over the years, Newgen has evolved from a content management pioneer to a global force in low-code automation, process orchestration, and AI-driven business transformation. Its recognition by Gartner stands as a testament to its consistent growth trajectory and innovation-led approach, reflecting how Newgen continues to redefine the way organizations automate, collaborate, and scale in an increasingly dynamic digital economy At the heart of Gartner’s evaluation lies its globally respected Magic Quadrant framework, which categorizes technology providers based on their “completeness of vision” and “ability to execute.” Being positioned as a Niche Player doesn’t imply limitation.
Management Platforms Powered
It rather signifies precision, specialization, and strength in targeted areas where a company demonstrates superior domain expertise. Newgen’s inclusion represents its unique strengths in delivering intelligent process automation, enterprise content management, and case management platforms powered by AI and cloud technology. In a market increasingly dominated by the need for flexibility and rapid innovation, Newgen has managed to distinguish itself by offering enterprises the ability to build, deploy, and manage applications faster using a unified low-code platform One of the primary reasons behind Newgen’s recognition is its comprehensive digital transformation suite.
Which integrates low-code development with process automation and content services. This combination enables organizations to digitize operations, optimize workflows, and enhance user experiences without extensive coding or IT dependencies. Unlike traditional systems that rely heavily on manual processes, Newgen’s platform enables real-time decision-making through AI analytics and robotic process automation (RPA). Businesses across sectors from banking and insurance to government and healthcare leverage these capabilities to increase agility, improve compliance, and deliver superior customer service. The low-code aspect of Newgen’s offering has proven particularly valuable for organizations.
Regulatory Compliance Management
Seeking to accelerate application development without compromising governance and scalability The banking and financial services industry represents one of strongest domains of impact. Through solutions like automated loan origination, document verification, and regulatory compliance management, Newgen empowers banks to improve efficiency, reduce operational costs, and enhance customer satisfaction. For insurance companies, the platform enables automated claims processing, underwriting, and policy management allowing insurers to respond faster and more accurately to customer needs. Meanwhile, in the government and public sector.
Newgen’s digital solutions streamline service delivery, citizen engagement, and document processing, helping agencies transition from paper-based systems to fully digital ecosystems. Even the healthcare industry benefits from Newgen’s innovation, with hospitals using its systems for patient data management, compliance automation, and improved operational coordination Another major factor that contributed to Gartner’s acknowledgment is Newgen’s AI-first strategy. The company has successfully embedded artificial intelligence and machine learning into its automation workflows, enabling enterprises to gain predictive insights, detect anomalies, and optimize decision-making. Whether it’s automated document classification, sentiment analysis, or cognitive data extraction.
AI has become a central pillar of Newgen’s value proposition. Its Intelligent Document Processing (IDP) solution, for instance, allows organizations to extract structured data from unstructured content such as emails, invoices, and forms, eliminating repetitive manual tasks and reducing human error. This AI integration seamlessly combines with low-code tools, ensuring that even non-technical business users can design automated solutions tailored to their operational needs Cloud readiness and scalability have also played a defining role in Newgen’s recognition. As enterprises shift towards hybrid and multi-cloud environments, Newgen’s cloud-first architecture ensures.
Platform’s Open APIs And Modular Design
That clients can deploy applications securely and flexibly across private, public, or on-premises infrastructure. This flexibility makes Newgen a reliable partner for organizations managing sensitive data or operating across diverse regulatory jurisdictions. The platform’s open APIs and modular design further enable interoperability with existing systems, ensuring smooth integration with legacy architectures while allowing progressive modernization. By offering cloud-native deployment and subscription models, Newgen reduces IT overheads, boosts performance, and supports remote accessibility key elements in the post-pandemic digital landscape Beyond technology.
Newgen’s inclusion in the Gartner Magic Quadrant also reflects its strategic vision and customer-centric philosophy. The company’s consistent investment in research and development has resulted in a future-ready roadmap that prioritizes generative AI, hyper automation, and advanced analytics. This proactive innovation mindset allows Newgen to anticipate emerging business needs and continuously upgrade its offerings to align with global transformation trends. Moreover, its customer support framework, strong implementation partnerships, and regional presence across Asia, the Middle East, Europe, and North America make it a global brand with local relevance.
Such a wide reach enhances its ability to serve both enterprise-level clients and mid-sized organizations looking for flexible automation solutions a strategic perspective, Gartner’s recognition opens new avenues for global growth. It validates the company’s technological credibility and positions it as a preferred choice for organizations embarking on digital transformation journeys. In a competitive landscape dominated by large-scale players, Newgen’s niche focus allows it to remain agile, customer-focused, and innovation-driven. Its ability to deliver value through modular, customizable, and scalable solutions makes it an ideal fit for organizations that demand both depth and flexibility in automation.
Competitive Landscape Dominated
This recognition is also expected to strengthen Newgen’s collaboration with strategic partners, allowing it to expand across untapped markets while maintaining a commitment to innovation and excellence ahead, Newgen aims to deepen its integration of AI, analytics, and automation into its low-code framework, positioning itself as a catalyst for intelligent enterprises. The company’s future roadmap includes greater use of predictive modeling, decision intelligence, and cross-platform integration offering businesses enhanced control over their processes and insights. With Gartner’s validation, Newgen is poised to strengthen its brand as a trusted leader in process automation.
Bridging the gap between legacy operations and modern digital ecosystems Gartner’s recognition of Newgen as a Niche Player is not merely a classification it’s a reaffirmation of the company’s to empower global enterprises through intelligent, agile, and scalable digital solutions. This breakthrough highlights Newgen’s unwavering dedication to technological excellence, continuous innovation, and customer-centric transformation. As organizations increasingly adopt automation and cloud strategies to stay competitive, Newgen stands as a trusted partner enabling this transition with precision, intelligence, and confidence. The Gartner acknowledgment further enhances its global credibility.
Q1. Why did Gartner recognise as a Player?
Gartner recognised Newgen for its robust enterprise automation, AI-driven process innovation, and commitment to providing flexible, scalable digital transformation platforms.
Q2. What solutions helped achieve this recognition?
Newgen’s low-code platform, intelligent document processing, and AI-powered automation were key contributors.
Q3. How does Newgen’s platform support enterprises?
It enables organizations to optimize workflows, enhance customer experience, and achieve digital agility.
Q4. What industries benefit most from Newgen’s technology?
Banking, insurance, government, and healthcare sectors gain the most through Newgen’s automation and content management tools.
Q5. What does this recognition mean for Newgen’s future?
It strengthens Newgen’s global position, validates its innovation strategy, and signals future growth across emerging digital markets.
