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Digital twins unlock the full potential of cities Breakthrough

Soniya Gupta

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Antje Dardin and Zubran Solaiman from Bentley Systems discuss the transformation of urban infrastructure through AI and digital twins in an interview with Pratap Padode. They emphasize strategic partnerships and innovative technologies as vital for unlocking the full (Weforum) potential of cities The rapid pace of urbanization across the globe has pushed cities to the brink of technological transformation. To handle the complexities of infrastructure, mobility, and sustainability, digital twins have emerged as a revolutionary force reshaping how cities are planned, managed, and sustained.

A digital twin is a highly sophisticated virtual representation of a physical city that mirrors real-world conditions through data collected from IoT devices, AI Algorithms, and advanced analytics. This breakthrough innovation allows policymakers, engineers, and urban planners to simulate, predict, and optimize city operations in real time. As cities face rising population densities, climate challenges, and infrastructural strain, digital twins have become the key to unlocking smarter, greener, and more efficient urban living.

What Are Digital Twins and How Do They Work?

At their core, digital twins integrate physical and digital environments using data from multiple sources, including sensors, satellites, and real-time monitoring systems. The technology connects various urban components such as transportation, energy, waste management, and public services into one cohesive model that evolves continuously. By creating a virtual mirror of the real city, planners can test infrastructure projects, predict maintenance needs, and evaluate environmental impacts without real-world risks Cities like Singapore and Helsinki have pioneered digital twin ecosystems that combine 3D visualization, AI-driven simulations, and IoT-based feedback loops.

Singapore’s “Virtual Singapore” project, for example, offers a Dynamic Digital model that enables authorities to assess energy efficiency, plan construction, and simulate emergency evacuations. Similarly, Helsinki’s digital twin integrates sustainability goals with citizen-centric development to reduce emissions and improve quality of life Digital twins are revolutionizing infrastructure management by enhancing predictive maintenance, reducing costs, and improving public safety. Instead of waiting for infrastructure to fail, authorities can use digital twins to forecast when and where maintenance is required. This proactive approach minimizes disruptions while saving millions in repair costs.

Environmental Sustainability and Climate Resilience

For instance, in the transportation sector, real-time digital simulations analyze traffic flow and optimize signal systems to reduce congestion. In water management, digital twins detect leaks and monitor supply networks to prevent waste and contamination. Energy utilities also benefit from predictive analytics that balance demand and generation, ensuring continuous service with minimal loss One of the most powerful applications of digital twins lies in environmental sustainability. As cities strive to meet global climate targets, digital twins offer tools to monitor and reduce emissions, manage waste efficiently, and improve energy consumption.

The technology provides real-time data on air quality, carbon footprint, and heat island effects, enabling authorities to design eco-friendly policies Amsterdam’s digital twin monitors energy distribution to ensure renewable sources like wind and solar are efficiently utilized. The system predicts environmental impact before infrastructure projects are approved, making urban development more sustainable and aligned with the Paris Agreement goals. Digital twins can also simulate flood risks, helping coastal cities design resilient infrastructures to combat rising sea levels.

Enhancing Urban Mobility and Smart Transportation

Digital twins are redefining urban mobility through data-driven modeling of transport systems. With rising traffic and pollution, cities need intelligent mobility solutions that balance convenience and sustainability. By analyzing mobility patterns, digital twins can optimize routes, improve public transportation, and design pedestrian-friendly environments instance, London’s digital twin integrates AI and IoT to predict traffic bottlenecks, helping planners implement real-time adjustments. Autonomous vehicle developers are also using digital twin simulations to test road safety, reducing the risk of accidents before vehicles even touch the road. These advancements ensure smoother commutes, lower emissions, and safer transportation systems for all.

The evolution of smart cities isn’t limited to infrastructure it extends to citizens. Digital twins are empowering communities through data transparency and interactive engagement platforms. Residents can view real-time updates about city projects, traffic conditions, and energy consumption, allowing them to participate in civic decisions local governments can integrate (MMRC) AI-powered chatbots with digital twins to respond to citizen queries instantly, enhancing accessibility and public trust. For example, by visualizing city layouts through 3D digital maps, residents can suggest improvements to public parks, roads, and community facilities.

Digital Twins in Construction and Real Estate

This participatory approach ensures cities evolve with the active contribution of their citizens rather than being shaped solely by policy-makers. In the construction and real estate sectors, digital twins have emerged as a game-changing innovation. Builders and developers can use virtual models to monitor project progress, assess safety conditions, and optimize design efficiency. Digital twins ensure that construction sites operate more sustainably by reducing waste and preventing costly rework Real estate developers leverage twin technology to visualize new properties before they are built, offering immersive experiences for buyers and investors.

Facilities management teams also benefit, as digital twins provide real-time data on energy usage, occupancy rates, and structural health, making property management more efficient and profitable While digital twins offer immense potential, their adoption also raises ethical and privacy concerns. With enormous volumes of data being collected from sensors, cameras, and devices, cities must ensure that privacy is safeguarded and data misuse is prevented. Transparent data governance policies and secure encryption systems are critical to maintaining citizen trust To mitigate risks, governments must adopt global standards for digital twin deployment and cybersecurity.

As AI and IoT technologies continue to evolve, balancing innovation with responsible governance will be crucial in maintaining a secure digital ecosystem The global market for digital twins in smart cities is growing rapidly, projected to surpass USD 80 billion by 2030. Governments (Digital) and private sectors are collaborating to develop cross-industry solutions that make urban management more efficient. From Dubai’s vision of a 3D city model to Tokyo’s AI-powered urban planning, the technology is setting new benchmarks in innovation and urban intelligence.

With advancements in 5G connectivity, edge computing, and AI analytics, future cities will operate like living organisms self-aware, adaptive, and interconnected. Digital twins will become the digital nervous system of urban life, linking every element from traffic lights to power grids into a single, intelligent framework Digital twins are not just a technological advancement they represent a new philosophy of urban living, where data becomes the foundation for sustainability, inclusivity, and resilience. As more cities embrace digital transformation, digital twins will play a pivotal role in shaping the cities of tomorrow connected, sustainable, and citizen-centric.

The journey toward smart, adaptive cities is already underway, and digital twins stand at its core. They enable governments to think ahead, industries to operate smarter, and citizens to live better. The cities that harness the power of digital twins today are the ones that will define the urban landscapes of the future.

Q1. What is a digital twin in the context of smart cities?
A digital twin is a virtual replica of physical city systems that uses real-time data to simulate and improve urban operations.

Q2. How do twins enhance city management?
They enable predictive analytics for infrastructure maintenance, reduce costs, and improve emergency preparedness.

Q3. Which cities are currently using digital twins?
Singapore, Helsinki, Dubai, Amsterdam, and London are leading examples of smart cities using digital twin technology.

Q4. What are the benefits of digital twins for sustainability?
They optimize energy use, reduce emissions, and support eco-friendly urban planning.

Q5. How can citizens benefit from digital twin systems?
Citizens can engage through interactive data platforms, improving transparency and collaboration with local governments.